Lecture � Social IV - Persuasion and attitude change

Greg Detre

Wednesday, 24 May, 2000

Prof Emler

 

The �persuasion model� of attitude change. Cmmon sense + learning theory

Source characteristics: Kelman�s analysis

Sleeper effects

Message content: motivational effects

Experiments vs field studies: problems of external validity

Two process models, e.g. McGuire: reception vs acceptance processes

Familiarity and �mere exposure� (cf Zajonc)

Cognitive response models

The �elaboration likelihood model� (Petty & Cacioppo)

The �heuristic-systematic model� (Chaiken)

 

 

if attitudes are related/underly behaviour � might we want to/can we change them?

e.g. govt, advertising (not very careful/scientific evaluations)

 

attitude = function of persusasion

Yale communication model � Karl Popper, Harold Kelly, Carol Hovland, Irving Janis, Herbert Kelman

source of persuasion

medium - what form it takes

the message itself

the target of persuasion

had its roots in learning theory + common sense

Kelman�s (1958) 3 processes of attitude change:

compliance (power)

identification (attraction)

internalisation (credibility � trustworthiness + experience)

e.g. worry of American POWs being brainwashed

Hovland � played �Battle of Britain� to GIs � immediate impact, fades over time

gave some people questionnaire 1 week after seeing the film, and others 9 weeks later

over time � some questions decreased

other questions: the effect actually increased

= the Sleeper effect � the source as its own credibility

 

Hovland, Weiss (1951) � �Sleeper effect�

manipulated source credibility

drugs taken without prescription � Medical Authority vs students

high cred source will have high impact which will decline

whereas the impact of low cred source will increase over time � forget your doubts about the source, remember the message

their relative impacts converge

 

�, Greenwald, Leippe & Baumgartner, 1988

effects occurs if:

presented with a message

new evidence in favour of claim

evidence completely discrediting credibility of source

immediately rate trustworthiness of source

 

Fear appeals

manipulate fear campaigns (e.g. AIDS ad campaign)

arouse fear, then suggest solution, which lowers the anxiety �/span> attitude change

but: the message which arouses most fear �/span> lowest attitude change (because the solution is perceived as being insufficient to reduce the fear)

 

Maddus + Rogers (1983)

target must be convinced that:

danger is serious

dangerous outcome is probable

recommended response will work

target is capable of response

e.g. earthquakes in California

unnatural in the lab � have people�s complete attention

 

Attitude change

McGuire�s (1969, 1985) process model

attention

comprehension

yielding

retention

behaviour

 

 

Mere exposure effect

we like what�s familiar � just being exposed to something influences us positively

 

Rogers (1962)

how people adopt new technologial innovations

awareness (mass media)

interest

evaluation (inter-personal)

trial (personal experience)

adoption

 

more attitude change when they didn�t focus on the content

= distraction? not thinking about the source of the message

got people to argue while counting lights � people come up with fewer counter arguments and are more accepting if they�re distracted counting the lights

= another 2 process model

weak arguments and distract them

or you can give them strong arguments when they�re attending

 

Systematic heuristic model

 

Petty & Cacioppo (1986) � Elaboration Likelihood Model

the likelihood that a subject will elaborate on the subject in their mind

1.       People are motivated to hold correct attitudes

2.       Cognitive effort to achieve this (f) of person and situation

3.       Variables (e.g. number of arguments)

serve as persuasive argument

serve as peripheral cue

affect extent of elaboration

4.       Variables can either enhance or reduce message scrutiny (Elaboration)

5.       EL is (f) of motivation & ability. Increased elaboration decreases peripheral cue impact

6.       Peripheral cues can have both positive and negative effects on persuasion

7.       Change via central route is more persistent, resistant to change, greater impact on behaviour

 

 

Petty, Cacioppo & Goldman (1981)

expertise of source � peripheral cue

predicted: will matter when you�re not very involved

high involvement � expertise = high impact

arguments

 

What is a �strong argument� � how measure objectively?

just asked people which they thought were strong arguments

looked at the structure of arguments � factual claim + evaluative tone � easier to process information about value, than about factual claims